Contact Us
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Have a question, idea, or partnership opportunity? The Osmosis team would love to hear from you. Whether you’re a learner, educator, or institution, we’ll connect you to the right person to help you move forward.
Here to help
at every step
Get the answers you need so you can
focus on learning, not troubleshooting.
General inquiries
For general questions or feedback about Osmosis, please reach out to our team.
Osmosis support
Need help accessing your account or using Osmosis? Visit our Help Center for FAQs and quick answers or reach out to our support team.
Partnerships
Interested in bringing Osmosis to your university, hospital, or organization? Our team can help.
Press
Members of the media can contact our team for press inquiries, interviews, and brand inquiries.
Stay connected
Follow and explore Osmosis for the latest videos, stories, and updates from our learning community.
Get more A’s to your Q’s.
How can I contact Osmosis customer support?
Osmosis provides customer support through the Osmosis Help Center, within the Osmosis platform via chat, or by email at [email protected]. The Osmosis support team can help with account issues, billing questions, and technical support.
Where can I get help with my Osmosis account or subscription?
Help with your Osmosis account or subscription is available through the Osmosis Help Center, where learners can find answers to common questions or submit a request to the support team ([email protected]) for assistance with billing, access, or technical issues.
Does Osmosis provide support for students, educators, and institutions?
Osmosis offers support for students, educators, and institutions through support resources and email to [email protected]. The Osmosis team provides assistance with individual accounts, educational use, and institutional partnerships.
How do I contact Osmosis for partnerships or institutional access?
The Osmosis team works with schools, libraries, healthcare organizations, and other institutions interested in using the platform in addition to individual learners. To discuss using Osmosis in the classroom or at your institution, please visit osmosis.org/educators.
How can I contact Osmosis for press or media inquiries?
Press and media inquiries for Osmosis can be directed through the Elsevier Global Press Office, which manages communications for Osmosis as part of Elsevier. Journalists can contact the Elsevier newsroom or media relations team using the official media contact channels.
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